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Welcome back
Here's how your dealership is performing.
Service tickets
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Customers enrolled
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Unique customers (contracts) from your tickets
Est. reimbursements
$0
~$150 avg per ticket (approved + pending)
Renewals due soon
Annual contracts ending soon. Showing renewals in the next 90 days (by contract end date).
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Your customers
Enrolled contracts for your dealership. Search by name, boat, or HIN.
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Dealer Rate Sheet & Agreement
Download your approved reimbursement rates for all 12 covered services.
Submit Service Ticket
Select all services performed and complete all fields below.
Services Performed — select all that apply
De-Winterization
Impeller Service
Engine Oil Service
Fuel Filter Service
Transmission Oil Service
Outdrive Service
Shaft Alignment
Winterization
V-Drive Service
Ballast Cartridge Service
Technician
Customer Information
Boat Details
Your internal RO# from your shop management system. Required for accounting reconciliation.
Enter the amount you're requesting for this service. Pending Whitestone review.
Service Notes
Ticket submitted
Ticket has been received and is on file.
Something went wrong. Please try again.
Past Tickets
All service tickets submitted by your dealership, most recent first.
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Reimbursement History
$0
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Dealer FAQ
Everything you need to know about the Whitestone Partners dealer program.
Getting Started
How do I get set up as a Whitestone Partners dealer?⌄
Once your dealer agreement is signed and on file with Whitestone Partners, you'll receive your login credentials for this portal. From here you can submit service tickets, view your history, and enroll new customers.
Where do I find the approved reimbursement rates?⌄
Your approved reimbursement rates are in the Dealer Rate Sheet available for download at the top of the Service Ticket tab. This document outlines the maximum reimbursement per service type.
Can I add more technicians to my account?⌄
Currently all technicians at your dealership share one login. You can enter different technician names on each individual ticket. Contact Whitestone Partners if you need separate logins.
Submitting Tickets
When should I submit a service ticket?⌄
Submit a ticket within 7 days of completing a covered service. Make sure to include accurate engine hours at the time of service — this is used to verify service interval eligibility.
Can I submit multiple services on one ticket?⌄
Yes — select all services performed in a single visit using the multi-select buttons on the ticket form. All selected services will be recorded together with one ticket number.
What if I made an error on a submitted ticket?⌄
Contact Whitestone Partners directly using the contact form below with your ticket number and the correction needed. We can update the record on our end.
How do I know if a service is eligible for a customer's boat?⌄
Eligibility is based on engine hours and service intervals as defined in your rate sheet. If a customer's boat hasn't reached the required hours for a particular service, that service is not yet claimable. When in doubt contact Whitestone Partners before performing the service.
Payments & Reimbursement
How does reimbursement work?⌄
After you submit a service ticket, Whitestone Partners reviews and approves it. Reimbursement is then issued to your dealership at the approved rate for that service. Payment timing and method will be outlined in your dealer agreement.
What if my cost exceeds the reimbursement cap?⌄
Whitestone Partners reimburses up to the approved cap per service as outlined in your rate sheet. Any costs above the cap are your responsibility. This is why it's important to review the rate sheet before performing services.
Can I charge the customer separately for a covered service?⌄
No — covered services are paid through the Whitestone Partners contract. You may not charge customers separately for services covered under their active contract. You may charge for any non-covered services or additional parts at your discretion.
Customer Enrollment
How do I enroll a new customer?⌄
Use the Enroll a Customer tab. Enter the customer's information and generate a payment link. Send that link to the customer — once they complete the $4,000 payment their contract is active and you'll be assigned as their dealer.
Do I get a commission for enrolling customers?⌄
Dealer commission structures are outlined in your dealer agreement. Contact Whitestone Partners for details on your specific commission terms.
Contact Whitestone Partners
Have a question or need support? Send us a message and we'll get back to you within 1-2 business days.
Message sent
We'll be in touch within 1-2 business days.
Something went wrong. Please email support@whitestone-partners.com directly.
Or email us directly: support@whitestone-partners.com
Documents
Official Whitestone Partners documents for your dealership.
Customer Service Contract
Give to customers at point of sale — standard Whitestone contract
Whitestone Brand Guidelines
Logo usage, colors, and brand standards
Dealer Rate Card
Current covered services and reimbursement framework.
Contact Support
Send a message to the Whitestone Partners team. We typically respond within 1 business day.